Refunds and Returns
Purchases made via crypto cannot be cancelled or refunded..
For all orders, if the miner arrives broken, the customer has the option to request a refund or replacement.
To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged and in its original package. You’ll also need to provide the receipt or the proof of purchase.
Defective product can be either refunded or replaced. Please submit your request using our customer support form. We will notify you once we’ve received and completed the inspection of the product, and let you know if the refund or replacement was approved.
Who is covered
This warranty is only extended to the original end-user purchaser for 12 months from the date of delivery.
What is not covered
The warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use with third-party equipment. Additionally, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product.